Consumers cannot be ‘ smart ‘ enough or they might be ‘ too lazy ‘ to learn new technologies, but they are certainly smart enough to understand that if they tell the officer disabled items they will get a full refund and be long gone before the shop had a great time to test items and realize it works, especially if they return items after Christmas. Poor workers make $ 8/hour only processed 50 back in 4 hours, do you think they care if consumers are telling the truth or not? No, injured their legs and they are counting the minutes until lunch.